Privacy Policy

1. Who we are

Splice Computers (Pty) Ltd ("Yielde"), registration number 2019/272712/07, registered at 55 York Street, George, Western Cape, 6529. We act as the responsible party for personal information collected through this website and during client engagements.

2. Information we collect

• Contact details you submit directly — name, email address, phone number, business name, and the message of any enquiry.
• Billing details needed to issue invoices and process payments. Card details are handled by Paystack and are not stored by Yielde.
• Project information you share to enable us to deliver the services (assets, copy, credentials, etc.).
• Standard server logs generated automatically when you visit the site (IP address, user agent, request path, timestamp). These are used for security and debugging.

3. How we use information

• To respond to enquiries and provide the services you have asked us to deliver.
• To issue invoices and process payments through Paystack.
• To operate, secure, and improve our website and services.
• To comply with our legal and tax obligations.

4. Third parties we share with

We share personal information only with the operators we use to deliver the services:

• Paystack — payment processing.
• Hosting and infrastructure providers — to operate the website and delivered systems.

We do not sell personal information and we do not use third-party analytics or advertising trackers on this site.

5. Cookies

This site uses only the cookies necessary for it to function (for example, session and security cookies). It does not set marketing or analytics cookies.

6. Retention

We keep personal information only as long as it is needed for the purpose it was collected, plus any retention period required by law (such as five years for tax records). Client project data is deleted immediately on cancellation in line with our Cancellation Policy.

7. Your rights under POPIA

You have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of inaccurate or outdated information.
• Object to processing in certain circumstances.
• Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, email support@yielde.dev.

8. Security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or disclosure. No system is perfectly secure, and we will notify affected parties and the Information Regulator if a reportable security compromise occurs.

9. International transfers

Some of the providers we use (such as hosting and payment processors) may store data outside South Africa. We only use providers that offer appropriate safeguards for cross-border processing.

10. Changes to this policy

We may update this policy from time to time. The effective date at the top of this page will reflect the latest version.

11. Contact

Information officer: Splice Computers (Pty) Ltd · 55 York Street, George, Western Cape, 6529 · support@yielde.dev · 063 611 2952